Seeing a blank screen on mobile

This issue is typically caused by wrong configuration/deployment of charts.

First, please check to make sure the proper VitaraCharts plugin is deployed; In the case of mobile, the plugin to download is called VitaraChartsMobile.zip

Follow all the installation steps listed in the install guide for mobile.

Note that after deploying, the plugins folder will have several Vitara related folders (one for each type of chart) mobile install directory